Introduction to selling on Flightsim.to
As the Merchant and Seller of Record, Flightsim.to purchases products and services from you (the publisher / creator / provider) and re-sells the products or services to the end customers. Our status as the Merchant of Record provides many advantages to you, such as allowing us to handle all collection and remittance of sales tax and VAT, ultimately saving you time and energy. The arrangement also means that any terms and conditions associated with a payment transaction processed by us need to be our Terms and Conditions, as opposed to your’s, or your End User License Agreement (EULA). We recommend you include any necessary terms and conditions, and EULA for using the product. This can be placed on your website, or in the installer of your products where applicable.
How does selling on Flightsim.to work?
Upon receiving an End Customer's offer to purchase a product listed by you on Flightsim.to, we purchase a distribution copy from you at a Wholesale Price, and we sell this distribution copy to the End Customer. In relation to end customers, you are not a contracting party, and end customers are not entering into an purchase agreement with you, as we are re-selling the products we purchased from you. However, the usage and access to the products is solely governed by your EULA and terms.
Where are you based?
This Site is operated from Germany and has its registered corporate office in Germany. The operator is a sole proprietor at this time.
Global Compliance and Risk Management
We are working with FastSpring - an international e-commerce service provider that manages payment processing, sales and compliance with all legal regulations and guidelines. FastSpring's solution is compliant with the EU General Data Protection Regulation and complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. We also ensure VAT compliance for each sale, so that you don't have to worry about tax on customer sales.
EULA
For all rights and licenses to your products, your own EULA applies. Flightsim.to is not a party of individual End User License Agreements between the purchaser and you as a licensor. We solely make your products available to purchasers to download for non-commercial, private purposes. Further usage and rights to the product are governed by your own EULA exclusively.
Customer Support
We handle the customer experience on our platform, and we take care of any billing or payment modalities regarding the checkout process. We also take on the responsibility for managing and reducing chargebacks on your behalf, and we handle all disputes, refunds and withdrawals, so that you can focus on your product. In return, you are responsible for providing your customers with first class support for any questions or inquiries related to your product.
Advanced Solutions
We are able to offer vendor tailored solutions for almost every use case. Do you need an API access to your sales reports? Or a Webhook notification upon a purchase? License Generation for your files? Please contact your account manager to let us know if you have any special requests, and we will do our best to make it fit.
Piracy Protection
Flightsim.to is dedicated to offering feasible solutions to help protect creators from fraud and scam attempts as much as possible. Unfortunately, selling your work online will always involve some risk of your product being shared with others. Flightsim.to has an automatic IP-based security system in place that will help prevent fraudulent transactions. For digital products, Flightsim.to provides you with access to order information that you can use as supporting evidence in dispute cases. Additional security mechanisms track each download of a file as well as its associated IP address and timestamp, and it is not possible to share download links with other users, as each download link has a 10-minute expiry time and is permanently linked to the IP address of the purchaser. Trying to download the file from a different IP address will trigger our piracy protection.
Delivery of products
The purchased products are available to customers in their Flightsim.to User account after successful completion of the purchase, and can be downloaded from the "My Purchases" page. In addition, we will send an invoice and a lovely "Thank you" message to the purchaser via email. If there are license keys associated with the product, they will also be sent to the purchaser via email. The products can be downloaded a maximum of 5 times per version before the download is no longer possible.